Call Center Services

Competent Call Centre Services

We provide competent call centre services to a whole host of businesses all across the globe. We have a trained, certified team of Telesales Experts who are expert at deftly handling all kinds of calls and customers. Our call centre services have helped our clients boost up their business, enhance customer satisfaction, and generate more sales.

Our state-of-the-art call centers are finely equipped with the most up-to-date call centre technologies such as Predictive dialer software, Soft Phone, ACD, CTI, IVR and Fax on demand, and Voice logging.

Our Call Centre Services include:

• 24/7 Inbound & Outbound Tele-calling



• Call answering



• Customized message/order taking



• Recording of queries, complaints, and feedback



• Computerized planning and control of pre-emptive servicing



• Handling e-marketing campaigns



• Fax Broadcasting



• Data entry tasks



• Monitoring the overall services



• Providing technical support to your customers



• Other customized solutions as per your requirement
  

Outbound Telemarketing Services

Devising effective marketing strategies to bump up the sales is no cushy thing. However, outbound telemarketing can make things easy for you, for you don’t have to worry about hiring marketing managers, devising marketing strategies, contacting your prospective customers, and apprising them of your products or services. Quite a job! Isn’t it?

Well, Creed Infotech helps you get rid of this hulking job.  We offer top-flight outbound telemarketing services to a whole host of illustrious clients that include APB Mortgage, Websitesonline, Global Yellow Pages, Sprint wireless, Dish TV, BT Broadband, and UK Mortgage (Hot lead transfer).

Our outbound telemarketing services are not a ready-script-jingle. We dissect your business requirements, customer base, products or services, budget boundaries, and brand image. Accordingly, we concoct a customized outbound telemarketing plan for you that results in more sales, increased number of satisfied customers, and perked up brand loyalty. 

Our Outbound Telemarketing Services include:

• Tele Marketing
• Identifying customer base
• Lead generation
• Direct Calling
• Follow-up calling
• Feedback Calling